Austin Privacy and Technology Mediation Services

Helping Texans Resolve Privacy and Technology Disputes Through Mediation

Disputes related to technology, privacy, cybersecurity, or other issues that affect businesses and consumers can often be difficult to resolve. Because new technologies are constantly being released and updated, staying abreast of the concerns that can affect businesses that use these systems, their customers, and other parties is not always easy. When disputes arise, there are a variety of options available, and mediation is often the best way to find solutions without the time and expense of litigation.

At Privacy & Technology Mediation Services, we are dedicated to helping clients in Austin, Texas and elsewhere in the United States find solutions that work for everyone involved. We understand how complex these issues can be, and we work to help parties determine their best options for resolving conflicts. We believe that mediation often provides the most effective way to settle disputes, and by working together to craft innovative solutions, parties can determine the best ways to protect their interests and move forward successfully.

Assistance With Technology-Related Disputes in Austin

We can provide invaluable guidance in multiple types of disputes, including those related to:

• Computer software - Issues involving licensing agreements may arise when a person or business purchases or licenses software created by someone else. Developers or other parties involved in the software development process may also encounter contract disputes related to the functionality of software, delays in development, or breach of warranty.
• Cryptocurrency and blockchain - Disputes related to cryptocurrency transactions, payment processing, and other related issues can be complicated. These transactions may involve several parties, and in some cases, cryptocurrency owners or platforms used to invest in and trade virtual currencies may be accused of fraud or other legal violations. Other disputes may arise related to blockchain technology, smart contracts, or NFTs, and resolving these disputes requires a knowledge of the legal and technological issues that may affect the parties.
• Data security - Data breaches, unauthorized access to confidential information, and other violations of data security protocols are becoming increasingly common. Businesses must be aware of their obligations regarding consumer data protection. Disputes in these cases may involve B2B data privacy and processing, consumer-to-business data privacy, and a variety of other issues.
• Intellectual property - Violations of intellectual property rights can lead to costly litigation, but mediation can be a better way to reach settlements that will protect the rights and interests of all parties involved. Mediation may be used to address issues related to patents, trademarks, copyrighted content, or trade secrets.
• Terms of service agreements - The use of online services, websites, and software programs will often involve agreements between users and providers. However, understanding the terms of these agreements is not always easy, and companies may need to take steps to ensure that agreements are valid and enforceable. Disputes related to terms of service or terms of use agreements may involve the collection and use of consumer data, privacy issues, security concerns, and other complex factors.
• Protected health information - When handling private information related to patients who receive medical care, HIPAA regulations must be followed. When businesses that work with sensitive healthcare data are involved in disputes, they may need to address concerns related to HIPAA compliance and other privacy laws. Mediation can help resolve these issues in a way that protects the rights of all parties.
• Cyber insurance coverage - Insurance policies may cover some of the costs associated with a data breach. However, the interpretation of cyber insurance policies can be complex, and mediation may provide an effective way to resolve disputes related to the types of losses that are covered or issues that affect a business's eligibility for coverage.
• AI-generated content - Artificial intelligence can be used to create content, such as text or images, that may be used for a variety of purposes. In some cases, disputes related to this content may arise, and they may involve copyright protections, plagiarism, or the terms of contracts. Mediation can be a beneficial way to resolve these matters while preserving business relationships.

Contact Our Austin Technology Mediation Professionals

At Privacy & Technology Mediation Services, we have the knowledge and experience to effectively handle technology-related disputes and other conflicts between businesses, consumers, or other parties. We offer customized mediation options that are designed to help parties reach resolutions quickly and cost-effectively. To schedule a free consultation and learn more about our mediation services, contact our office at 312-767-3900.